Ciao Bella!

Mastering Italy's Trains with Masterpass by Mastercard

Yes, that's me on the beach with my phone, and if you read through, you'll get why. . .

There are few, if any, forms of transport that I like more than trains. I love thesci-fi vibe of a maglev and the needle nose of a bullet train. Italy’s stuffy regionali (regional trians) make me just as excited Switzerland’s vintage Bernina Express carriages.  Along with trainspotting, I love the experience - from packing my bag (yes, I am an origami artist of efficiency, practicality and portability), and walking around the train station to interpreting seat etiquette and meditation to the ever-changing landscape.  For me, a rail adventure is more than just a journey to a destination and I’m lucky to live in Italy, where regional, intercity, and high speed rails crisscross to the most beautiful towns in the world.

What I’ve never enjoyed, however, has been the purchase of a train ticket. Back in the day, I used to walk into a ticket center, queueing for what seemed liked hours and often arguing about supplements (supplemental charges). When the macchinette (ticket machines) arrived at Termini, I was both ecstatic and frustrated over its simplistic tech thanks to its arbitrary credit card and change service.  The internet upgraded everything, but it also meant an increase of email in my inbox about purchasing tickets “Um, Erica, is Trenitalia’s payment down? What am I doing wrong?”

Here’s a clue: you are doing nothing wrong. Sometimes the Trenitalia payment system is finicky,  sometimes it just doesn’t work.  It’s almost like the payment system deliberately wants to derail its clients, allowing potential trips fall by the wayside.  I know, I know, it’s gotten better, and even though I have my own hack, I thought I should test another payment option: Masterpass.  Over the years buying tickets on Trenitalia, I’ve had my eye on Masterpass but always managed to lose patience in the system before I tried it.  It was about time I gave Masterpass chance.

In basic terms,  Masterpass is a free subscription, secure digital wallet.  Once signed up, payment data (i.e credit cards including Mastercard, Visa and American) and shipping information are entered, plus the necessary encryptions, and you’re logged in, ready to use it as a one-stop click-n-go payment method. I decided to test it out for next trip to Napoli.  Trains selected and voilà, Masterpass clicked.  No additional data entry, no worries. So far its the easiest option on the site.  Dare I say this is the light at the end of the tunnel for Trenitalia purchases. .  .


Disclaimer:  Mastercard Italia invited me to test out Masterpass and asked me to share my thoughts.  For a first time user, I found it easy and secure, aka the verified love child of Apple Pay, PayPal and others.  Would this be something my mom be comfortable using? Most likely not, but it is a reliable next gen payment system and I‘ll be checking out more of its in store/one click functionality.